Refund policy
Return & Refund Policy
Anshita Collections
At Anshita Collections, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy, we offer a simple and hassle-free return and refund policy.
1. Return Eligibility
-
Items can be returned within 7 days from the date of delivery.
-
To be eligible for a return, the item must be:
-
Unused and in its original condition
-
In the original packaging with all tags intact
-
Accompanied by proof of purchase (order ID or receipt)
-
2. Non-Returnable Items
The following items are not eligible for return:
-
Items that have been used, worn, or washed
-
Products damaged due to misuse or improper handling
-
Any customized or special-order items (if applicable)
3. Return Process
To initiate a return:
-
Contact us at [your email/contact details] within 7 days of receiving your order
-
Provide your order ID and reason for return
-
Our team will guide you through the return process
4. Refund Policy
-
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund
-
If approved, your refund will be processed within 5–7 business days
-
The refund will be issued to your original method of payment
5. Shipping Costs
-
Shipping charges are non-refundable
-
Customers may be responsible for return shipping costs unless the item received was damaged or incorrect
6. Damaged or Incorrect Items
If you receive a damaged or wrong item, please contact us within 48 hours of delivery with photos as proof. We will arrange a replacement or full refund at no extra cost.
7. Contact Us
For any questions regarding returns or refunds, please reach out to us at:
Email: anshitacollection.com@gmail.com
We appreciate your trust in Anshita Collections and are committed to providing you with the best shopping experience.